Terms of Service
Outlines account rules, gameplay conduct and dispute resolution; complements this privacy policy with your rights and obligations.
LEGAL REFERENCE
Your data stays yours at rejekigame
We built this privacy policy around one principle: your account information, payment records and gameplay activity belong to you. Everything we collect, how we use it, and how...
Account SecurityPayment ProtectionData TransparencyYour Rights
What we collect and why
When you open an account at rejekigame, we collect your name, email, phone number and identity details required by law in your region. We record your gameplay activity, betting history and account balance to deliver your lobby, track your rewards, and process payouts through DANA, OVO, GoPay and QRIS. We never sell your personal data to third parties. We use encryption and
secure servers to protect every transaction. Where local law permits, we may retain historical records for compliance. You can request access to or deletion of your data at any time.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Have questions about your privacy?
Email Support
Send us a message at [email protected] and we'll respond within 48 hours with answers about how your data is handled.
In-Account Help
Open the Help section inside your rejekigame lobby to browse privacy FAQs, data requests, and contact our team directly.
Legal Requests
For formal data access or deletion requests, contact [email protected] with your account email and we'll guide you through the process.
WHY VISITORS TRUST US
How we earn your trust on privacy
Encryption Standard
All data moving between your device and our servers uses SSL 256-bit encryption, the same standard banks use to protect financial records.
Annual Audit
We commission independent security audits every year to test our defences and report findings to you on our Security Hub page.
Zero-Sharing Policy
We never sell, rent or share your personal data with advertisers, data brokers or third-party marketers under any circumstance.
Compliance Team
Our legal and compliance staff review privacy practices monthly to ensure we stay ahead of Indonesian data protection regulations.
Account Controls
You can view, download or request deletion of all your personal data and activity logs from the Settings menu in your account.
Incident Response
If a data breach occurs, we notify affected users within 24 hours and provide guidance on protecting your account and payment methods.
SIDE BY SIDE
Consistency across our policies
Payment Security Policy
Details how DANA, OVO, GoPay and QRIS transactions are encrypted, verified and reconciled; separate from personal data handling here.
Cookie & Tracking Notice
Explains how we use cookies to remember your lobby preferences and login state; gives you opt-out controls in your browser.
Marketing Preferences
Shows how we send promotional emails and in-app messages; lets you disable marketing comms while keeping account notices active.
Third-Party Integrations
Lists which service providers (payment gateways, analytics, hosting) see partial or full account data and their privacy practices.
Responsible Account Use
Covers account limits, cooling-off periods and support resources; separate from but linked to privacy rights and data requests here.
Dispute & Complaint Process
Explains how to file a privacy complaint if you believe we've mishandled your data; includes escalation to local regulators if needed.
PLATFORM SNAPSHOT
What defines our privacy approach
Minimal Collection
We ask for only the data we legally need to...
Real-Time Visibility
Log into your account anytime to see what data we...
Payment Method Privacy
Your DANA, OVO, GoPay and QRIS account details are tokenized...
Geographic Boundaries
Your data stays in secure datacentres in Indonesia and neighbouring...
Breach Notification
If your account is ever compromised, we notify you immediately...
No Algorithmic Profiling
We track your gameplay for account management and fraud prevention...
Common questions about your privacy
When you close your account, we retain only legally required records (transaction history for tax and AML compliance) for seven years in encrypted storage. Personal details like your phone and email are deleted within 30 days unless you request immediate purge. You can ask us to confirm deletion anytime.
No. Your gameplay records stay inside rejekigame. We never sell your betting patterns, win/loss data or activity logs to analytics firms, advertisers or other operators. Only our compliance team accesses records to prevent fraud and verify payouts.
Your payment credentials are tokenized by our payment processor before reaching our servers—we never see or store full account numbers or passwords. All transactions are encrypted end-to-end. Payment history appears in your account statement but is firewalled from our analytics or marketing teams.
Yes. Go to Account Settings, select Data & Privacy, then choose Download My Data. You'll receive a file containing your profile info, account history, transaction records and gameplay logs within 48 hours, in standard portable format.
Only our support team (when you ask a question), fraud prevention staff (to stop cheating), and finance (to process payouts) see your full account. Marketing and product teams see only anonymized, aggregate data. No individual sees your payment details or gameplay unless investigating a dispute.
We use cookies to remember your login, lobby preferences and game state. Analytics cookies track page flows to improve our site speed. You can disable non-essential cookies in your browser Settings without losing account access, though some lobby features may slow down slightly.
Email [email protected] with details of your concern. We investigate within 72 hours and respond with findings. If you believe we've violated data protection law, you can also file a complaint with your local regulator; we'll cooperate with their inquiry fully.